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After over 2 months have at last got a reply back from the
bank , one has to send a passport foto of both of us plus our pension information , ie address and number , so no one else had to do this to their bank ?
dont do other forums not interested in people talking rubbish and porky pies
Some time ago (2 - 3 years) All banks in Spain (possibly all of Europe) had to get up to date passport/ID info on their files. Anybody who failed to supply the info was threatened with having their accounts frozen or even closed.
Similarly, if your passport expires you have to provide a copy of the new passport or your account may be frozen.
Posted: Wed Nov 28, 2018 7:35 pm Post subject: Cajamar
Hi, I have had the same I've now been to bank 8 times to get it sorted, plus 3 emails and numerous phone calls. We've just received a letter stating my wife ha not let them have her none residence certificate, although I emailed it in March and took signed copies in to the Mojacar branch in March. So flying out again next week to try and sort it.
Martin don't bother flying out till after the 1st Jan next year as ALL the banks will be stopping bank accounts paying D/D if you are NOT residents in Spain , there will be a form to fill in but at the moment it is unattainable, it can not be downloaded , useless Spanish banks , so do wait till the new year, if you can locate this form please post it , a close English friend at this bank has not come back to me for the past 2 weeks , so it looks like a new government directive
Le informamos que a partir del próximo 1 de enero de 2019, la entidad dejará de prestar el servicio para la obtención de la CERTIFICACIÓN DE NO RESIDENCIA a través de la Dirección General de Policía. Con este servicio, cada dos años, veníamos realizando las gestiones necesarias para obtener su certificación de no residencia con un coste para usted de 25€ euros en concepto de comisión por este servicio.
A partir de esa fecha, y en base a la normativa en vigor, puede acreditar y confirmar su condición de no residente mediante una simple DECLARACIÓN DE RESIDENCIA FISCAL GRATUITA que no necesitará ser renovada cada 2 años, salvo que varíe alguno de los datos que en la declaración se detallan.
Para realizar esta declaración gratuita, necesitamos que firme el documento de DECLARACIÓN DE RESIDENCIA FISCAL (DRF), a través de su Banca Electrónica o en su oficina Cajamar.
Las entidades financieras estamos obligadas a tener identificada la residencia de nuestros clientes, por lo que en caso de no disponer de esta información, sus cuentas podrían ser bloqueadas.
Le agradecemos de antemano su colaboración en el cumplimiento de esta obligación. Ya sabe, que como siempre, para cualquier aclaración o consulta, puede dirigirse a su oficina.
We inform you that from January 1, 2019, the entity will stop providing the service to obtain the CERTIFICATION OF NON-RESIDENCE through the General Police Directorate. With this service, every two years, we had made the necessary arrangements to obtain your non-residence certification with a cost of € 25 for you as a commission for this service.
As of that date, and based on the regulations in force, you can prove and confirm your non-resident status through a simple FREE FISCAL RESIDENCE DECLARATION that will not need to be renewed every 2 years, unless some of the information varies. The statement are detailed.
To make this free declaration, we need you to sign the DECLARATION OF FISCAL RESIDENCE (DRF) document, through your Electronic Banking or in your Cajamar office.
Financial institutions are obliged to have the residence of our clients identified, so if they do not have this information, their accounts could be blocked.
We thank you in advance for your collaboration in complying with this obligation. You know, as always, for any clarification or consultation, you can go to your office.
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