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Viva-Almeria :: View topic - Cracks in Keymare apartment blocks
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Cracks in Keymare apartment blocks

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mandyharman
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Joined: Sep 21, 2005
Posts: 18
Location: Huddersfield

PostPosted: Mon Apr 14, 2008 10:20 pm    Post subject: Cracks in Keymare apartment blocks Reply with quote

Dear all,

We are posting this in multiple forums in the hope that we will reach all owners of Keymare properties who are suffering from cracking in the walls of their apartments.

We took possession of our 1st floor apartment in Al Andalus Hills in July 2006. In April 2007 we were told by our (now) president Dave that some cracks were appearing on the outside wall, coinciding with a change in roof level. Upon closer inspection, the cracks were also apparent on the inside walls, going up the wall of the master bedroom from the french doors, across the top of the wall behind the bed, disappearing into the wardrobe to reappear in the join between wall and ceiling in the en-suite bathroom.

When we brought it to the attention of Keymare, we were told not to worry as they were only settlement cracks (well they would say that wouldn't they?) and they would monitor the situation. As a Civil Engineer, I pointed out that they ought to fix glass 'tell-tales' across the crack at intervals to determine if the movement had ceased, in which case they could redecorate, or whether the movement was still taking place, in which case a more detailed structural inspection should be undertaken. Needless to say, this suggestion has been repeatedly ignored first by Petra and now by Marie.

We are coming over at the end of the month, and are demanding a meeting on site with Keymare. Can we ask any readers of this who have a similar problem to pm us as soon as possible, perhaps we could join forces to get Keymare to investigate the problem in a more thorough and professional manner.Thanks

Mandy & Pete
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brucealanjackson
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Joined: Apr 29, 2006
Posts: 178
Location: London

PostPosted: Wed Aug 20, 2008 4:38 pm    Post subject: KeyMare after sales !!!!! Reply with quote

Hi Mandy and Pete,

Just back in Blighty. we did enjoy another very nice break at Salinas de Vera.
Whilst there we did go to see KeyMare , regarding damp in a few bedrooms.
we were directed to Duplex No. 2 which is opposite Consum supermarket.
Whilst there we heard a very irate Scots bloke who was furious with KeyMare passing the buck with regards to the flooding in his apartment, at Thallassa
After threating legal action he stormed out, with their pathetic response.

Sadly we got the same short treatment, and were told that it's not KeyMare's problems anymore and we were best to see the President or managing agents.
I wish I had recorded her comments and posted them on the net for all to see, the shoddy non existent after sales care that that is KeyMare
The woman was simply not listening and fobbing everyone off.
KeyMare a real Joke who dont care once they have got your bucks...
Buyer beware....[/b]
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