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Viva-Almeria :: View topic - goldcar
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goldcar
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keith77
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Regular


Joined: Oct 10, 2004
Posts: 169
Location: durham/san juan sooner rather than later

PostPosted: Thu Nov 07, 2013 6:09 pm    Post subject: goldcar Reply with quote

Hi
Just had my credit card statement in and a payment of £51.28 was taken out by goldcar Murcia on asking what the payment was for was told it was for a special clean of hire car . The car was clean inside but with a covering of dusty soil/sand so I can only assume my name came out of the hat to be ripped off.
regards
Keith
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pottsy189
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Joined: Feb 16, 2011
Posts: 1213
Location: Sunny Hornchurch & Mojacar beach

PostPosted: Thu Nov 07, 2013 6:26 pm    Post subject: Reply with quote

If the inside is clean ie no cigaret ash ect you do not normally get charged, was the sand ect inside or on the outside of the motor ?
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keith77
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Joined: Oct 10, 2004
Posts: 169
Location: durham/san juan sooner rather than later

PostPosted: Fri Nov 08, 2013 12:42 am    Post subject: Reply with quote

Hi
That's the point car was clean inside with only a dusting of sand soil on the outside . Car was also checked on return . Have had no joy with goldcar so have made a complaint to rentalcars.com and will see where this takes me.
regards
Keith
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pottsy189
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Joined: Feb 16, 2011
Posts: 1213
Location: Sunny Hornchurch & Mojacar beach

PostPosted: Fri Nov 08, 2013 2:12 am    Post subject: Reply with quote

looks like they have got their paperwork mixed up , wrong hirer or wrong car
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lmjohn
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Joined: Mar 11, 2005
Posts: 764
Location: Piedra Amarilla Partaloa

PostPosted: Fri Nov 08, 2013 3:29 pm    Post subject: Reply with quote

Get your credit card involved. Tell them to refund the payment.
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keith77
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Joined: Oct 10, 2004
Posts: 169
Location: durham/san juan sooner rather than later

PostPosted: Sat Nov 09, 2013 4:22 am    Post subject: Reply with quote

Hi
Will try that as well . Never gave that route a thought cheers lmjohn.
regards
Keith
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kianda
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Joined: Jun 26, 2012
Posts: 102

PostPosted: Sat Nov 09, 2013 1:31 pm    Post subject: Reply with quote

This might interest you...
http://www.moneymaxim.co.uk/news-articles/spanish-car-hire-cartel-fined-over-35-million-by-spains-competition-commission.htm
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jojo
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Joined: Aug 19, 2004
Posts: 216

PostPosted: Mon Nov 11, 2013 12:03 am    Post subject: Reply with quote

Kianda….very interesting reading!!!!

Keith 77…
Could be you have been chosen to contribute to the fine!
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jimbob
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Advanced


Joined: Jun 14, 2005
Posts: 358
Location: Garrucha and Gwent

PostPosted: Mon Nov 11, 2013 12:06 am    Post subject: Reply with quote

The Cheeky B@37a4ds.Dont use them again!
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keith77
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Joined: Oct 10, 2004
Posts: 169
Location: durham/san juan sooner rather than later

PostPosted: Mon Nov 11, 2013 11:47 am    Post subject: Reply with quote

Hi
Goldcar have ceased correspondence ( six days since initial contact ), rentalcars.com no reply as yet ( five days three if they don't work weekends ). VISA have put the payment taken into dispute so will see where this takes me .
regards
Keith
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lmjohn
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Joined: Mar 11, 2005
Posts: 764
Location: Piedra Amarilla Partaloa

PostPosted: Mon Nov 11, 2013 6:21 pm    Post subject: Reply with quote

Keith if Visa have done that you should be ok
Good luck
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landscapepaul
Newbie
Newbie


Joined: Aug 07, 2006
Posts: 27
Location: Lubrin

PostPosted: Mon Nov 11, 2013 9:10 pm    Post subject: Reply with quote

Hi Keith,

Same thing happened to me a few years ago with Goldcar. I got a refund via Visa but when I showed up at Murcia a year later (foolishly I had used Goldcar again) they insisted I paid the cleaning cost outstanding before they gave me the car. It was over a hundred euros!
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pottsy189
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Joined: Feb 16, 2011
Posts: 1213
Location: Sunny Hornchurch & Mojacar beach

PostPosted: Tue Nov 12, 2013 3:40 pm    Post subject: Reply with quote

The power of using a credit card on purchases !
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jimbob
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Joined: Jun 14, 2005
Posts: 358
Location: Garrucha and Gwent

PostPosted: Wed Nov 13, 2013 11:50 pm    Post subject: Reply with quote

Just stop using these knob head car firms and book with alandaluscarhire.com for an excellent and friendly personal service run by an Brit Ex-pat .They have the car waiting outside the airport so grab your suitcase and go!.And Dave if your reading this i'll collect my commision in the Spring! LOL
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DianaMay
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Joined: Oct 14, 2005
Posts: 145
Location: Ireland

PostPosted: Thu Nov 14, 2013 10:08 am    Post subject: Reply with quote

I agree with jimbob, alandalus car hire for us everytime, very effficient and stress free!
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